Frequently Asked Questions
Everything you need to know about our scents and services.
What is the Scent Space concept?
Scent Space is our unique approach to fragrance intensity. We offer three versions of our scents: Personal (skin-hugging), Expressive (balanced projection), and Bold (room-filling) to suit your preference.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and selected carrier.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. To ensure you love a scent before committing to a full bottle, we highly recommend starting with our Exploration Kits.
Are Commodity fragrances vegan and cruelty-free?
Absolutely. We are committed to ethical beauty. All of our fragrances are 100% vegan, cruelty-free, and formulated without parabens or phthalates.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.
How should I store my fragrances to ensure they last?
To preserve the integrity of the essential oils, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.